SMS/Text & Email Marketing Consent Terms

Regenerize sends two kinds of messages: care and account messages (appointments, refills, orders, shipping) and optional marketing messages (promotions, new products, newsletters). Marketing needs a separate opt-in that is never required to buy anything or get care, and anyone can opt out anytime by replying STOP or by any other reasonable way of telling us.

Program terms

Program name: Regenerize Health Texts

What you'll get

• Care and account texts: appointment reminders, refill and lab reminders, order and shipping updates, and requests to log in to our secure portal. These never include detailed medical information.
• Marketing texts (only if you opt in separately): supplement promotions, new services, and health education.

Frequency and cost

Frequency: varies. Marketing texts are typically no more than 4 per month.
Cost: message and data rates may apply.

How to opt out

Reply STOP to any text to stop that type of message. You can also tell us by email, phone or in a visit. We confirm your opt-out by one final text and stop within 10 business days or sooner. Opting out of marketing does not stop care texts unless you ask; if you stop care texts, we will reach you by phone or the patient portal instead.

Help

Reply HELP or contact us at [email protected] · 209.677.7747.

Consent, privacy and email

• Not required: consent to marketing texts or emails is not a condition of buying any product or receiving any service.
• Privacy: we do not sell, rent or share your mobile number or text opt-in with third parties for their own marketing. See our Website Privacy Policy and Notice of Privacy Practices.
• Carriers are not liable for delayed or undelivered messages.
• Email: marketing emails include an unsubscribe link. We process unsubscribes within 10 business days.